eSetu - Clinical Management System

eSetu :
Simplify Operations. Amplify Care

Running a clinic or hospital today means juggling patient records, appointments, billing, compliance, and endless paperwork — often across disconnected systems.

eSetu - Clinical Management System solves this by bringing everything into one secure, reliable platform. From ABDM based patient registration and smart appointments to patient medical history, AI assistants for generating e-prescriptions, l, billing and claims — eSetu cuts through the administrative burden so providers can focus on what matters most: delivering quality care.

Unified Simplicity

Svaasam eSetu replaces multiple disjointed systems (appointments, telehealth, billing, communication ) with one powerful, secure platform. This means one login, one data source, and one system to manage.

Productivity Gains

eSetu gives your team back their time by using intelligent automation to handle up to 40% of administrative tasks. eSetu reduces burnout and empowers clinicians to deliver superior, high-touch patient care.

Customizable and Scalable

eSetu is built to grow with you, accommodating multi-branch clinics and offers deep configuration to meet your clinic's unique operational needs, effortlessly scaling without performance bottlenecks.

Smart Consultations. Better Outcomes.

Digitize Your Clinic. Delight Your Patients.

eSetu is not just software; it is the single operational engine designed to eliminate the complexity and fragmentation that plague modern practices and clinics. We take every step of the patient-to-payment cycle—from the first patient registration to the final claims reimbursement—and unify, simplify, and automate it.

Smart Appointments

Manage appointments across walk-ins, teleconsultations, and emergencies with dynamic queue management and real-time wait time updates. Supports ABHA ID creation, QR code-based check-ins, and auto-rescheduling during delays.

Data driven Decisions

Doctors see the full patient context — previous visits, vitals, complaints — before consultation. AI assistant Sara captures discussions, generates SOAP notes, and creates multilingual prescriptions instantly. Integrated teleconsultation for hybrid care.

TeleHealth

Schedule, Consult and share ePrescriptions all from within eSetu. New feature of Hybrid TeleHealth connects remote caretaker in Consultations.

Sara, Medical AI

Helps doctors quickly scan patient health history, record structured consultation notes, ICD codes, and multi-lingual prescriptions in seconds.

Insights for Growth

Access customizable dashboards for patient volume, revenue, and staff utilization and deep dive. AI insights spotlight bottlenecks and growth opportunities, helping you make informed decisions.

Billing and Payments

Integrated billing with UPI, cards, and payments from eTwin app. Supports invoice generation, advance amount reconciliation, and customizable billing templates. Automated taxation and reports for financial tracking and reporting.

Customizations

Turn patients into lifelong customers by managing loyalty programs, tiered memberships, and personalized promotions directly within eSetu. Leverage patient data to target marketing efforts, boost service adoption, and secure predictable subscription revenue.

Patient Engagement

Every patient automatically gets access to eTwin Silver, their free health app — where they can view prescriptions, lab results, and book follow-ups. Automated reminders, WhatsApp updates, and loyalty programs help you maintain lasting relationships.

Communications

eSetu unifies all staff and patient messaging — from secure internal one to one chats, common channels to automated external appointment reminders—into a single hub. This ensures every interaction is timely, logged, and streamlined, cutting down on phone tag and administrative chaos.

Loyalty Programs

Turn patients into lifelong customers by managing loyalty programs, tiered memberships, and personalized promotions directly within eSetu. Leverage patient data to target marketing efforts, boost service adoption, and secure predictable subscription revenue.

eSetu Mobile App

Enable clinical workflows on the go with eSetu’s lightweight mobile app. Nurses can record vitals, doctors can modify appointments, and critical tasks can be completed quickly from any device.

eSetu Benefits

Cut Manual Effort by 40% and refocus on high-value patient care

By seamlessly integrating Automation and AI, eSetu handles repetitive manual tasks like patient intake, appointment scheduling, data entry thereby reducing a significant portion of administrative time of Staff and Doctors, freeing them up to manage more complex, patient-facing needs and improve the patient experience.

Reduce No-Shows by up to 30% to maximize clinic productivity

eSetu utilizes Smart Appointments, Care Coordination, and multi channel reminders based on patient behavior and wait times. Advanced scheduling techniques and automated multi-channel reminders effectively reduces no-show appointments ensuring timely, personalized patient engagement and improving the overall scheduling experience.

Increase Revenue by 20% by organic growth with higher NPS.

Higher Net Promoter Scores (NPS = Customer Satisfaction ) driven by eSetu's superior patient experience leads to increased referrals and retention. By fostering patient loyalty and reducing churn, eSetu creates revenue streams from new referrals and passive income from retained patients.